Reference

Open x0x Legal Terms

We set out the terms that shape your account, your wallet, and your use of x0x when local law allows access in your area.

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x0x Open x0x Legal Terms
CONTACT PATHS

Switch to Policy Help Paths

If you need a clause explained, want a data request logged, or need help with an access block, use the channels below and mention the email on your account.

Email request Send written requests for data access, correction, or closure to our support inbox and include the email on the account. We use that trail to confirm who asked and what change you want.
In-account chat Use chat for urgent access blocks, payment checks, or a clause you want explained. The thread stays tied to your login, which helps us match the right record without asking you to repeat details.
Postal notice If your local law asks for a signed notice, send it by mail with your account details and the exact change you need. We will add it to the same legal file and reply through the listed channel.
DATA SAFEGUARDS

Browse x0x Data Safeguards

We keep the legal side of the account plain and traceable. Data goes only to the tasks that need it: access checks, wallet processing, dispute handling, tax records, and any duty created…

Data handling

We use the details you submit to verify access, process wallet activity, and keep the account tied to the right person. We do not ask for extra fields unless the request or law needs them.

Cookie control

Cookies help keep you signed in, remember language, and reduce repeat verification in the same session. You can clear them in your browser, though some pages may ask you to sign in again.

Account security

Use a private password and keep your device locked. If you notice a login you do not recognise, tell us at once so we can freeze the session and check recent access.

Retention window

We keep records only while needed for payments, checks, dispute handling, tax duties, and any law that applies. After that, we remove or de-identify them within our normal retention cycle.

Change request

If your email, phone, or address changes, send the update from the contact paths on this page. We may ask for proof before swapping the record on the account.

Contact log

Every request is logged against the account so we can track what changed, when it changed, and who approved it. That paper trail helps with later checks and corrections.

Open Common Legal Questions

These questions cover access, data requests, corrections, and who handles a legal query. If local law limits service in your area, we follow that rule first and do not override it. The answers below point you to the right contact path so you can ask for a copy, a change, or account closure without guessing where to start.

Send the request through email or chat and include the email on your account. We will confirm identity, explain the record we can share, and send the copy through the same channel.

Yes. Send the new email, phone, or address from the contact paths on this page. We may ask for proof before updating the record, especially if the change affects wallet access.

Contact us at once through chat so we can freeze the session, check recent access, and tell you what changed. Use a private password and do not share device access with others.

We keep records only as long as needed for access checks, wallet processing, disputes, tax duties, and any duty that law creates. After that, we remove or de-identify them within routine cycles.

Only the team that handles the request sees the details needed to resolve it. We keep the thread attached to your account so the record stays clear if you ask again later.

If local law says service is not available where you are, we do not offer access there. You can still use the contact paths for account records or any data request.

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