Reference

Open x0x Terms For Your Account

These Terms & Conditions explain how your x0x account works, what you can expect from wallet requests, and which actions need extra checks.

Account rulesLocal-law accessVerification stepsDispute handling
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x0x Open x0x Terms For Your Account
CONTACT ROUTES

Open Contact Paths For Policy Help

If you need help reading a clause, send the request from the same account you use on x0x so we can match it to your record.

Email Write to our policy mailbox from your registered address, include your account ID, and mention the clause you want explained. That helps us route the request and answer against the right record.
In-account chat Use the chat tool after you sign in when you need a quick reading of a rule, a wallet-related check, or a change request. We can then verify the account before we reply.
Written request If you want a formal trail, send a written request with your name, contact details, and the exact change you want. We keep that trail with the account record for future reference.
DATA GUARDS

Browse Data, Cookies, And Security

We keep your policy records in step with the account record, so you can ask for a copy, correction, or change through the same contact route each time.

Data use

We use the details you submit to create, verify, and service your account, process requests, and keep the contract record accurate. We do not ask for extra fields unless a rule or check needs them.

Cookies

Cookies and similar tags help remember sign-in state, keep forms working, and reduce repeated verification. You can change browser settings, but some pages may not function as intended if those tags are blocked.

Account safety

We protect account access with password rules, device checks, and step-up verification when a request looks unusual. Keep your login details private and tell us quickly if you see unauthorised use.

Retention

We keep account, payment, and support records only as long as needed for service, dispute handling, tax, or legal duties. After that, files are deleted or anonymised under our retention schedule.

Requests

To request a correction or a copy of stored data, use the same contact path shown in your account and match the name, email, or phone number already on file. That helps us verify the request.

Contact

For privacy or policy matters, contact us through in-account support or the designated email address. We aim to reply in a practical time frame and may need extra proof before making sensitive changes.

Browse Common Terms Questions

These questions cover how the terms work, what can change by law, and how to reach us if something in the account record does not match. Read the answer that fits your request, then use the same contact path if you want a correction or a written reply. That keeps the record aligned with your account and helps us handle changes in the right order.

They cover account creation, sign-in, wallet requests, verification, content access, and how we handle a dispute or change request. If a clause is unclear, contact us before you proceed.

Yes. Access can depend on local law, and we only make the account available where local law permits. If your location or status changes, the available clauses for your account can change too.

We may ask for identity or device checks when a request looks unusual or when we need to protect the account record. Please answer with the same contact details you used on the account.

Send the request through the contact route in your account and mention that you want a copy of stored records. We may need to confirm identity before we share anything sensitive.

We may update the wording from time to time. When that happens, the latest version applies after we post it or ask you to accept it before you continue using the account.

Use the same channel that appears in your account, state the issue clearly, and include any reference number you have. We check the record trail first, then reply with the next step.

Use in-account support for quick questions, email for written requests, and the formal request route when you want a clear trail. Match the details already on file so we can verify you faster.

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